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Onyx Facility Supply provides HVAC, PPE, janitorial, and general facility supplies for teams that need accurate inventory, clear support, and dependable follow-through.
At Onyx Facility Supply, we built the supplier we wished existed.
Smaller suppliers can be flexible, but without strong systems, that service often comes with delays and errors.
Large suppliers have the systems, but they can be expensive, rigid, and difficult to build a real relationship with.
Onyx was built to give you both: big-company reliability with small-company service and accountability.
Our systems remove the friction customers usually pay for.
For example, our website displays real-time on-hand inventory directly from our warehouse system, so the quantity you see online reflects what we actually have available. No unnecessary phone calls. No preventable canceled orders.
Because our fully integrated business systems work from the same live information, quotes, returns, SPAs, and more can be handled faster and more accurately. That means fewer delayed replies, billing mistakes, wrong shipments, slow returns, and unnecessary back-and-forth.
By removing that friction, we help you focus on your work instead of your supplier.
Our culture is disciplined, honest, and service-driven.
We keep our standards high, our promises realistic, and our processes tight because we know our reliability helps you serve your customers well.
When mistakes happen, we own them, fix them quickly, and communicate clearly. We do not hide behind excuses, disconnected departments, or broken processes.
Our systems handle the busywork so our people can focus on you.
Instead of chasing disconnected information or pushing you into an AI customer-service loop, our team has live, accurate answers in front of them. That means faster help, fewer transfers, and less frustration.
We offer first-class chat, text, and phone support, giving you fast access to a knowledgeable human who can help, take ownership, and get you the right answer.
Onyx runs on one connected operating system built for speed, accuracy, and accountability, operated by competent and caring people.
You get fewer mistakes, faster answers, cleaner paperwork, and less unnecessary back-and-forth. The problems that slow down most suppliers do not get passed on to you as delays, billing issues, wrong shipments, or poor service.
You get a supplier that is easier to work with, more reliable when details matter, and built to handle your facility supply needs correctly from the start.
Onyx Facility Supply was founded by Josh Gaglia.
Josh studied finance at UC Berkeley's Haas School of Business and began his career in logistics at Target, where he saw how disciplined operations, inventory control, and fulfillment systems affect real-world service.
He later held leadership roles in industrial automation, working with systems designed to reduce errors, improve reliability, and make complex operations run more smoothly.
After years of dealing with suppliers from the customer side, Josh saw the same problems repeat: outdated processes, disconnected systems, inconsistent service, and pricing that did not always reflect real value.
Onyx was built to solve that problem. It was built from the frustration customers feel when suppliers make simple things difficult.
Our goal is simple: combine the relationship-driven service of a smaller supplier with the operational strength of a much larger company, then use technology to remove the friction customers should never have to deal with in the first place.