Privacy
How we collect and process limited data.
We store only the automation metadata required to keep catalogs synced.
Exports are available on request and erased within 7 days of notice.
Policies & Commitments
How Onyx Facility Supply operates.
Terms
The rules for using Onyx automations.
Automation pipelines are licensed per facility or program.
We reserve the right to suspend access for API abuse.
SLA
Uptime and support for automation outputs.
24/5 response time with weekend escalation for P0 incidents.
Mirrored crawlers keep catalog coverage above 99%.